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We'd Love to Hear from You
Whether you have a question about our products, need help with an order, or want to discuss a custom creation — we're here for you.
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Contact Information
Email
hello@shine-beauty.com
Phone
+34 912 345 678
Studio
Calle Gran Vía 28, 28013 Madrid, Spain
Hours
Mon – Fri: 9:00 – 18:00 CET
Frequently Asked Questions
Standard shipping within Spain takes 2-4 business days. European delivery is 5-7 business days. Express shipping (1-2 days) is available at checkout. Orders over €50 ship free.
Yes, 100%. We never test on animals and all our ingredients are ethically sourced. We are certified cruelty-free and our entire range is vegan-friendly.
Due to the bespoke nature of custom fragrances, we cannot accept returns on these items. However, we offer a free consultation to ensure you love your creation before production begins.
Yes! We currently ship to 12 countries across Europe. We're expanding globally soon. Check our shipping page for the full list of available destinations.