Privacy Policy

Shine Luxury S.L. ("Shine", "we", "us") is the controller of your personal data. We are registered in Spain (CIF: B-00000000) and our registered address is Passeig de Gràcia 10, 08007 Barcelona, Spain. Contact us at privacy@shineluxury.com.

We collect the following categories of personal data:

• Account data: name, email address, password (hashed).
• Order data: delivery address, payment method (we do not store full card numbers), order history.
• Usage data: pages visited, products viewed, browser type, IP address (anonymised after 90 days).
• Custom fragrance preferences: olfactory note selections you make when building a bespoke perfume.

• To process and fulfil your orders (contractual necessity).
• To manage your account and provide customer support (contractual necessity).
• To send transactional emails such as order confirmations and shipping updates (contractual necessity).
• To send marketing emails, where you have given consent (you may unsubscribe at any time).
• To improve our website and services through anonymised analytics (legitimate interest).
• To comply with legal obligations (e.g., tax records).

We share data with trusted third-party processors only as necessary: courier partners (delivery address), payment processors (order total and billing details), and analytics providers (anonymised usage data). We do not sell your personal data.

We retain account data for as long as your account is active. Order data is kept for 7 years to comply with Spanish tax law. You may request deletion of your account at any time; we will anonymise your data within 30 days, subject to legal retention requirements.

Under the GDPR and Spanish data protection law you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate data.
• Request erasure ("right to be forgotten").
• Object to or restrict certain processing.
• Data portability.
• Lodge a complaint with the AEPD (Agencia Española de Protección de Datos).

To exercise any right, contact us at privacy@shineluxury.com.

We use essential cookies to keep you logged in and maintain your cart, and optional analytics cookies (only with your consent). You can manage cookie preferences in your browser settings.

We may update this policy from time to time. We will notify you of significant changes by email. Continued use of our services after an update constitutes acceptance.